These Terms of Use constitute an agreement between you and TaxVet (“Company,” “we,” or “us”). The following terms and conditions, together with all documents incorporated by reference (collectively, the “Terms of Use”), regulate your access to and use of www.thetaxvet.com, including all content, functionality, and services available through www.thetaxvet.com (the “Website”), whether accessed as a guest or a registered user.

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Please review these Terms of Use carefully prior to utilizing the Website. By accessing the Website, you acknowledge and agree to comply with these Terms of Use and our Privacy Policy, accessible via our online privacy statement, which is incorporated herein by reference. If you do not accept these Terms of Use or the Privacy Policy, you are prohibited from accessing or using the Website. Access to this Website is restricted to individuals who are at least 18 years old and reside in the United States or its territories. By using the Website, you represent and warrant that you meet these eligibility requirements and are legally able to enter into binding agreements with the Company. If you do not satisfy these criteria, you must refrain from accessing or using the Website.

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Changes to the Terms of Use

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The Company may revise and update these Terms of Use at its sole discretion from time to time. All modifications become effective immediately upon posting and apply to subsequent access and usage of the Website. However, changes to dispute resolution provisions detailed under Governing Law and Jurisdiction will not affect disputes for which parties received actual notice prior to the posting of such changes. Continued use of the Website after revised Terms of Use are posted signifies acceptance of those amendments. Users should regularly review this page to remain informed of updates, as they are binding upon you.

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Accessing the Website and Account Security

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We reserve the right to withdraw or modify the Website and any associated services or materials without advance notice, at our sole discretion. We bear no liability should any portion or the entirety of the Website be unavailable at any time or for any duration. Periodically, we may restrict access to portions or all of the Website.

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You are responsible for:

• Ensuring all necessary arrangements for accessing the Website.

• Confirming that all persons accessing the Website via your internet connection are aware of and comply with these Terms of Use.

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To use certain resources on the Website, you may be required to provide registration details or other information. It is a condition of Website use that all information provided is accurate, current, and complete. Information submitted for registration or through interactive website features is governed by our Privacy Policy, and you consent to actions taken regarding your information per that policy. Usernames, passwords, and similar security credentials must be treated as confidential and not shared with others. Your account is personal, and you must not allow others to access the Website using your credentials. Notify us immediately of any unauthorized access or security breach. Ensure proper logout procedures at the end of each session, particularly when using public or shared computers to protect sensitive information. We retain the right to disable any username, password, or identifier, chosen by you or provided by us, for any reason, including violations of these Terms of Use.

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Website Accessibility

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The owner of this Website is dedicated to making www.thetaxvet.com accessible to individuals with disabilities and is actively improving accessibility standards. Content is developed and updated using technologies that facilitate full and equal access. Efforts are made to comply with usability and design standards recommended by the World Wide Web Consortium (W3C) under Web Content Accessibility Guidelines 2.1. For specific questions or concerns about accessibility, or for assistance using this site, please contact taxeswiththien@gmail.com and specify the relevant web page.

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Intellectual Property Rights

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All content, features, and functionality on the Website—including but not limited to information, software, text, displays, images, video, audio, and their design, selection, and arrangement—are owned by the Company, its licensors, or content providers, and are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are permitted to use the Website solely for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit any material from our Website except as follows:

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• Temporary storage of materials in RAM incidental to accessing them.

• Files automatically cached by your browser to enhance display.

• Printing or downloading one copy of a reasonable number of Website pages for personal, non-commercial use, not for further reproduction or distribution.

• Downloading a single copy of applications provided, subject to compliance with the applicable end user license agreement.

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Prohibited actions include:

• Modifying copies of materials from the site.

• Using illustrations, photographs, videos, audio sequences, or graphics separately from accompanying text.

• Deleting or altering proprietary rights notices from copies of materials.

• Accessing or using any part of the Website or its services for commercial purposes.

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If you breach these Terms of Use by printing, copying, modifying, downloading, or otherwise using Website materials, your rights to use the Website will terminate immediately, and you must return or destroy any copies made. No rights, title, or interest in the Website or its content are transferred to you, and all rights not expressly granted are reserved by the Company. Unauthorized use may constitute a violation of these Terms of Use and applicable laws.

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Copyright and Intellectual Property Concerns

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The Website owner respects third-party intellectual property rights. Materials owned or controlled by others may be made available via the Sites; policies are adopted for the removal of infringing content and suspension of users found repeatedly violating copyrights. If you believe material on the Websites infringes your copyright, notify us according to the DMCA notice procedure (17 USC Section 512) at 408-641-1657 or taxewiththien@gmail.com, providing specific URLs and descriptions of the allegedly infringed work.

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Users may be notified of infringement claims by general notice on the Sites, email, or written communication. If you receive an infringement notice, you may submit a counter-notification, acknowledging that your identifying information may be disclosed to the original claimant.

To report non-copyright intellectual property infringements (such as trademark or publicity rights), promptly submit the following to the address or email below: basis for your rights (including registrations), description of the alleged violation, and location of the infringing content. 

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Prohibited Uses

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You are only permitted to use the Website for lawful purposes and in line with these Terms of Use. You must not use the Website:

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• In any way that breaks federal, state, local, or international laws or regulations (including rules about exporting data or software to and from the US or other countries).

• To send or arrange to send any advertising or promotional materials, such as "junk mail," "chain letters," "spam," or similar unsolicited communications.

• To pretend to be the Company, a Company employee, another user, or anyone else (including using email addresses linked to those individuals).

• To engage in conduct that limits or discourages others from using or enjoying the Website, or which could, as determined by us, harm the Company, Website users, or expose them to legal risks.

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Additionally, you agree not to:

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• Use the Website in ways that could disable, overload, damage, or interfere with the site or another user's ability to use the site, including real-time features.

• Use robots, spiders, or other automated tools to access, monitor, or copy material from the Website for any reason.

• Copy or monitor Website content manually, or for purposes not expressly allowed in these Terms of Use, without our written permission.

• Use any device, software, or routine that disrupts the Website's proper operation.

• Introduce viruses, Trojan horses, worms, logic bombs, or other harmful technology.

• Try to gain unauthorized access to, disrupt, damage, or interfere with parts of the Website, its server, or connected servers, computers, or databases.

• Attack the Website through denial-of-service or distributed denial-of-service methods.

• Otherwise attempt to interfere with the Website’s proper functioning.

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User Contributions

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The Website might offer online forms, maps, calling, email, and other interactive features ("Interactive Services") that let users post or share content ("User Contributions").

All User Contributions must meet the Content Standards outlined in these Terms of Use. Any content you submit will be considered non-confidential and non-proprietary. By posting content, you give us, our affiliates, service providers, and our respective licensees, successors, and assigns the right to use, copy, modify, perform, display, distribute, and otherwise disclose it to third parties for any purpose, according to your account settings.

You confirm that:

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• You own or control all rights to your User Contributions and can grant the above license to us, our affiliates, and our licensees, successors, and assigns.

• All your User Contributions comply with these Terms of Use.

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You understand that you are solely responsible for your submissions, including their legality, reliability, accuracy, and appropriateness—not the Company.

We are not responsible for the content or accuracy of any User Contributions posted by you or any other user.

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Monitoring and Enforcement; Termination

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We reserve the right to:

• Remove or refuse any User Contribution for any reason at our sole discretion.

• Take any actions regarding any User Contribution we consider necessary, including if we believe it violates these Terms of Use or the Content Standards, infringes on rights, threatens safety, or creates liability.

• Disclose your identity or information to any third party who claims a violation of their rights, like intellectual property or privacy, due to your posts.

• Take appropriate legal action, including referring matters to law enforcement, for illegal or unauthorized Website use.

• Suspend or terminate your access to all or part of the Website for any reason, including violations of these Terms of Use.

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We may cooperate with authorities or comply with court orders that request or direct us to reveal the identity or information of anyone posting material on the Website.

 

*YOU AGREE TO WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ACTIONS TAKEN BY THE COMPANY OR THESE PARTIES DURING OR AS A RESULT OF INVESTIGATIONS BY THE COMPANY OR LAW ENFORCEMENT.*

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However, we do not promise to review material before it gets posted and cannot guarantee prompt removal of objectionable content. We take no responsibility for actions or inactions concerning transmissions, communications, or content provided by any user or third party. We are not liable for the performance or nonperformance of activities described here.

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Content Standards

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These standards apply to all User Contributions and use of Interactive Services. User Contributions must fully comply with all relevant federal, state, local, and international laws and regulations.

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Specifically, User Contributions must NOT:

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• Include material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise inappropriate.

• Promote sexually explicit content, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

• Infringe on any patent, trademark, trade secret, copyright, or other intellectual property or legal rights.

• Violate legal rights (such as publicity or privacy) of others or contain anything that may trigger civil or criminal liability or conflict with these Terms or our Privacy Policy.

• Intend to deceive others.

• Promote or support illegal activity or unlawful acts.

• Cause unnecessary annoyance, inconvenience, anxiety, or likely upset, embarrass, alarm, or annoy others.

• Impersonate someone or misrepresent your affiliation with anyone or any organization.

• Involve commercial activity or sales (like contests, sweepstakes, promotions, barter, or advertising).

• Give the impression they come from or are endorsed by us or another person or entity, unless this is the case.

 

Reliance on Information Posted

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The information available on or through this Website is intended solely for general informational purposes. We do not guarantee that this information is accurate, complete, or useful. Any reliance you place on such information is entirely at your own risk, and we disclaim all liability for any decisions made based on these materials by you or any other visitor, or anyone else informed of their contents.

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This Website may feature content provided by third parties, including materials from other users, licensors, syndicators, aggregators, or reporting services. All statements and opinions in these materials, except those specifically provided by the Company, represent only the views and responsibility of those providing them, and do not necessarily reflect the Company's perspective. We are not responsible or liable for the accuracy or content of any third-party materials.

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Changes to the Website

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We may update the content on this Website occasionally, but it may not always be completely current or up-to-date. Some material could be outdated at any time, and we are under no obligation to update it.

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Information About You and Your Visits to the Website

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Any information we collect on this Website is handled according to our Privacy Policy. By using the Website, you agree to all actions taken regarding your information as described in the Privacy Policy.

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Linking to the Website and Social Media Features

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You may link to our homepage if you do so fairly and legally without harming our reputation or taking advantage of it. However, you must not imply any association, approval, or endorsement from us.

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The Website may offer social media features that allow you to:

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• Link from your website or certain third-party sites to specific content on this Website,

• Send emails or communications with content or links from the Website,

• Display portions of the Website’s content on your site or third-party sites.

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These features can only be used as provided by us and in accordance with any additional terms.

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You must not:

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• Link from any website you do not own,

• Frame, deep link, or in-line link to the Website or its content,

• Link to any part of the Website other than the homepage,

• Act in any way inconsistent with these Terms of Use.

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Websites linking to ours must comply with all Content Standards in these Terms. If you violate these rules, we reserve the right to withdraw linking permissions without notice and may disable any social media features or links as we see fit.

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Links from the Website

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If our Website includes links to other websites or resources provided by third parties, these are offered for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage resulting from your use of them. Accessing such third-party sites is entirely at your own risk and subject to their terms.

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Geographic Restrictions

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The Website is operated from California, USA, and is intended for users located within the United States. We do not claim that the Website or any content is accessible or appropriate outside the U.S. Access may be illegal in some locations or by certain individuals.

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Disclaimer of Warranties

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No information or advice obtained from our Website, products, or services creates any warranty unless expressly stated. These exclusions do not apply if forbidden by law.

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Our Websites are not a substitute for professional financial advice. While we aim to provide accurate information, it may change without notice, and updates may not be immediate. Nothing on the Website changes the terms of any insurance policy or financial document.

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Content on the Website is not an official statement of brokerage, mutual fund, or policy values. Past performance data is not a guarantee of future results, and investment values will fluctuate. Always rely on official source documents from your account custodians for legal, lending, or tax matters.

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Some Website content is provided by third parties for your convenience; we take no responsibility for its suitability. Reference to funds or securities should not be interpreted as recommendations.

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Your use of the Website, its content, and any services or items is at your own risk. Everything is provided "as is" and "as available," without any warranties of any kind, either express or implied. The Company does not guarantee completeness, security, reliability, quality, accuracy, availability, or error-free uninterrupted service. To the extent allowed by law, we disclaim all warranties, including merchantability, non-infringement, and fitness for a particular purpose. This does not affect any warranties that cannot be excluded or limited under applicable law.

 

Limitation on Liability

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To the fullest extent allowed by law, the Company, its affiliates, licensors, service providers, employees, agents, officers, or directors will not be liable for any kind of damages under any legal theory that come from your use or inability to use this website or any linked sites. This includes direct, indirect, special, incidental, consequential, or punitive damages such as personal injury, emotional distress, loss of revenue, profits, business opportunities, data, goodwill, or savings, whether caused by negligence, breach of contract, or otherwise, even if foreseeable. This limitation does not affect any liability that cannot legally be excluded or limited.

Indemnification

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You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, service providers, and their officers, directors, employees, agents, contractors, suppliers, successors, and assigns from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from your violation of these Terms of Use or your use of the Website. This also covers your user contributions and any unauthorized use of the content, services, or products provided by the Website.

Governing Law and Jurisdiction

All matters related to the Website and these Terms of Use, including any disputes or claims (even those not based on contract), are governed by the laws of the State of California, without regard to conflict of law rules. Any legal action related to these terms or the Website must take place exclusively in federal or state courts located in San Jose, Santa Clara County, California. You waive all objections to jurisdiction or venue in these courts.

 

Arbitration

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Purpose

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Any dispute between you and the owner of this website will be resolved through individual arbitration, which means there is no judge or jury, and discovery and appeals are limited. This section should be broadly interpreted.

 

Definitions:

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A “Dispute” means any claim or controversy concerning the site, including but not limited to:

1. Claims for relief or liability theories based on contract, tort, fraud, negligence, statute, regulation, ordinance, etc.

2. Claims arising before or after these Terms or prior agreements

3. Claims currently part of class action litigation where you are not a certified member

 

References to “us,” “we,” or the owner include the owner, its predecessors, successors, assigns, parent, subsidiaries, affiliates, and their respective officers, directors, employees, and agents. “You” includes you and anyone else who uses or benefits from your access to the Sites. Disputes about the scope, validity, or enforceability of this provision are not subject to arbitration.

 

Right to Sue in Small Claims Court

 

Either party may file an individual suit in small claims court if the claim is not combined with others and fits within the court’s jurisdiction.

 

Right to Opt Out

 

If you do not want to arbitrate disputes, notify us in writing within 30 days of first accessing or using the Sites at 1353 Cabrillo Ave, San Jose, CA, 95132. Include your name, address, phone number, and a statement that you opt out of arbitration. Opting out does not impact your relationship with us.

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Starting Arbitration / Selecting Arbitrator

 

The party starting arbitration can open a case with the American Arbitration Association (AAA) online at www.adr.org or by calling 1-800-778-7879. Notices to the website owner should be mailed to 1353 Cabrillo Ave, San Jose, CA, 95132.

 

Arbitration Procedures​

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Arbitration follows the AAA Consumer Arbitration Rules as modified here and is governed by the Federal Arbitration Act. If there’s a conflict between this section and the rest of the Terms, this section controls. If the AAA won’t handle your case under this section, the parties will pick a substitute organization or ask a court to do so. A single arbitrator will resolve the dispute. Unless both sides agree otherwise, any hearing will take place at a location convenient to you. The arbitrator will protect confidential information, issue a written decision, and awards may only be entered in court for enforcement.

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Waiver of Class Actions

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Claims cannot be arbitrated or litigated as class actions, joint or consolidated bases, or in representative capacities. Relief may only be awarded individually. Consolidating multiple claims is not allowed, nor is presiding over any form of representative or class proceeding. This waiver is essential to the arbitration provision and cannot be separated from it.

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Arbitration Fees and Costs

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If your claim is over $75,000, AAA rules for fees and costs apply. For claims under $75,000, we cover fees and costs unless the arbitrator finds your dispute frivolous, in which case you must pay them according to AAA Rules. You may hire an attorney at your own expense and recover fees only as permitted by law if you win.

 

Continuation

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This arbitration provision survives even if these Terms end.

Limitation on Time to File Claims

If allowed by law, any claim related to these Terms or the Website must be brought within one year of the incident; otherwise, it is permanently barred.

 

Waiver and Severability

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The Company's failure to enforce any term does not mean it waives future enforcement of that or any other term. If any part of these Terms is held invalid or unenforceable, the remaining parts remain effective.

 

Entire Agreement

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These Terms of Use and our Privacy Policy are the full agreement between you and TaxVet regarding the Website, replacing any previous agreements or representations.

 

Your Comments and Concerns

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This website is operated by TaxVet, 1353 Cabrillo Ave, San Jose, CA, 95132. For feedback, support, or other concerns, email TaxesWithThien@gmail.com.

 

Not Legal, Tax, or Investment Advice

We do not provide specific insurance, tax, or investment advice. Content on the website is not meant as legal or tax advice, or solicitation to buy or sell services. Consult your attorney or tax advisor for personalized guidance. Content is provided to assist with financial planning decisions, but we are not responsible for actions taken based on it. All rights not explicitly granted are reserved by the website owner.